Asked Questions
Frequently
I have a list of recommendations I will provide, but printing/sourcing will be your responsibility. The reasoning for this is: 1.) Every business' mission/goals varies greatly, and I don't know what your budget/needs look like. For example, one business may value luxury packaging while another wants eco-friendly packaging—each with vastly different budgets. 2.) I want to set you up for success long-term by empowering you to directly work with your manufacture/printer. 3.) As the expert in your industry, your unique knowledge of your product, needs, and industry standards make you the perfect person to choose the manufacturer for your packaging. With all this in mine, of course, I'm happy to answer questions and direct you to helpful resources along the way.
Do you help with printing / sourcing?
I do—I love packaging design! If you'd like to see a client project that included packaging, check out this link. Since every packaging project is different depending on the needs of the client, I will put together a proposal based on the details you give me on our initial call.
Do you offer packaging and label design as a service?
Payment for services is submitted through an electronic invoice that is emailed to you. The payments are due in 2-3 parts depending on project scope and timeline. A non-refundable deposit is due prior to work beginning and to hold your spot in the queue. The others are each due in the following months, and all payments must be made before final files are delivered and/or website is launched.
What is your payment method?
Most of our communication will be done through messaging/commenting in Asana—an amazing platform that will keep our project organized and streamlined. I will also communicate by sharing screen-recordings. I love using these because it allows me to talk through the design and explain things along the way. They are also easy to refer back on, so nothing is missed! Other than that, if a phone call is needed, we can always schedule that in!
How will we communicate throughout the process?
I'll give you everything you need to be successful with your brand. You'll receive every version of your logo, icons, and illustrations in every color applicable and in every file type (.png, .jpg, .pdf, .ai, .svg). You'll also receive a PDF with guidelines for how to best use your logos, typefaces, and colors, as well as custom launch graphics, so that you can show off your new look!
What files do I get once the project is complete?
Because each business has different goals and needs, the cost for each project varies. Download the Investment Guide to get an idea of what it looks like to work together and the details of my services that can be adjusted to fit your goals and business.
How much does it cost to work with you?
The Branding Process
After the launch of your site, we'll schedule a 1-hour live virtual training to go over how to use your shiny new site. Additionally, I will provide you with post-launch resources to help with the transition. Beyond this. I'm always happy to help maintain your site on a case-by-case basis at my hourly rate.
What if I need help updating my site in the future?
If you choose to add on copywriting services to your package, we will work to include strategic key word to improve your SEO. I'll also apply basic SEO strategies as I design, but if you need more support than this, I recommend hiring an expert who specializes in SEO.
Do you do SEO?
A marketing website has no shop capabilities, and is focused on the portfolio and/or blog for service-based businesses or content creators. This kind of website would be best built on either Showit or Squarespace. An e-commerce website's focus is the shop, and has the functionality to sell/ship products. This kind of website would be best built on either Squarespace or Shopify depending on the needs/size of the shop.
Not sure which platform is best for you? No problem—on our Discovery Call, we'll talk through your website needs. Then, I'll provide a Proposal with my recommended website platform for your unique situation.
What's the difference between an e-commerce and marketing website?
I build website on either Showit, Squarespace, or Shopify. In my years of experience as a web designer, I believe that one of these 3 platforms will best serve every business' needs.
If your website is built on a different platform, I'm still happy to chat! Another option is to work alongside a talented developer in the web platform of your choice.